Frequently Asked Questions About ATLAS

ATLAS is a digital chain-of-custody platform for critical assets. It brings tracker hardware, resilient connectivity, a live operational dashboard, movement history, event context and reporting together so teams can see where assets are and maintain a useful record of their journey.

GPS location is one input, but ATLAS is not simply a GPS tracker. The platform connects current location with historical movement, sites and geofences, condition and device events, user activity and reporting. The result is an operational record rather than only a location pin.

Digital chain of custody is a structured, time-ordered record of an asset’s identity, movement and relevant events. It can help a team establish where an asset travelled, when it arrived, what exceptions occurred and which user or system actions affected the record. Read our introductory guide for more detail.

ATLAS is intended for organisations responsible for valuable, sensitive or operationally critical assets. Its proven starting point is election operations, while the same platform could support other public-sector and commercial environments where visibility, accountability and audit matter.

ATLAS presents the latest reported location of connected trackers on a shared map, together with status, last-seen time and available telemetry. Reporting frequency and how current a position is will depend on tracker configuration, connectivity and the operating environment.

Yes. ATLAS is designed to retain a chronological movement and event history so authorised users can review an asset journey, investigate an exception and understand activity over a selected time period.

The reporting interface is designed to let authorised users select a time window and include relevant categories such as location, latitude and longitude, geofence and device events, temperature, humidity, battery, connectivity and device lifecycle history. Available fields will depend on the deployed hardware and configured services.

ATLAS is designed around multi-network cellular connectivity to improve resilience across varied operational areas. Network availability can never be guaranteed everywhere; the tracker is designed to retain location information during a temporary loss of service and upload it when connectivity returns.

The dashboard brings together a map and searchable tracker list, sites and geofences, device details, battery and cellular status, last-seen information, temperature and humidity where available, users, notifications and an activity log. Access can be adapted by role.

ATLAS is conceived as a complete operational platform in which hardware, connectivity and software work together. The recommended tracker, mounting approach, accessories and service configuration would be agreed for the use case rather than treated as a one-size-fits-all consumer purchase.

Loss prevention is only one possible benefit. Election teams also need confidence that critical assets are moving as expected, confirmation that they have arrived, fewer manual location calls and a reliable history when an incident or query must be reviewed. ATLAS adds operational assurance even when the normal process succeeds.

Consumer item finders and ATLAS serve different purposes. An item finder can be useful for locating personal belongings, while ATLAS is designed as a managed operational platform with purpose-selected connectivity, a shared multi-user dashboard, historical movement, sites, alerts, role-based workflows and audit reporting. The right choice depends on the assurance and operational record your process requires.

No. ATLAS is intended to complement established custody, sealing, transport, staffing and escalation procedures by adding a live operational view and retained digital history. The organisation remains responsible for its statutory duties and approved election processes.

Multi-network connectivity is designed to improve the chance of service, but no cellular system has coverage everywhere. ATLAS trackers are designed to retain location information during a temporary connectivity gap and upload it when a connection returns, preserving the journey for later review even when live visibility is interrupted.

ATLAS is designed to support election-asset and ballot-box visibility through live reported location, arrival confirmation and retained movement history. It complements established election processes rather than replacing physical custody controls. Explore ATLAS election asset tracking or talk to us about your operation.

Deployment planning should include role-appropriate guidance for operations staff, administrators and any people handling trackers. The scope can range from a short handling briefing to dashboard and incident-response training, depending on how the organisation chooses to operate ATLAS.

The mounting and handling plan should reduce this risk and define what staff do if it occurs. ATLAS retains the tracker’s reported history; depending on the selected hardware and configuration, physical device or enclosure events may also provide useful context. These signals support investigation but do not replace appropriate physical checks and custody procedures.

A typical discovery covers the assets, locations, operating timetable, connectivity, user roles, reporting needs and incident procedures. From there, trackers can be configured, sites defined, users prepared and an operational check completed before the live deployment.

The installation or attachment method depends on the asset, journey and assurance requirement. T2K Group would agree a suitable mounting and handling process during deployment planning; exact hardware guidance should be followed for the selected device.

Service responsibilities can be discussed as part of your use case. Requirements vary significantly between a temporary election deployment and an ongoing asset programme, so the team will confirm the appropriate mix of preparation, platform access, operational support and post-event reporting.

Training and support should be scoped to the deployment and the responsibilities of each user group. Talk to us about onboarding, operational readiness, administrator guidance and support coverage for the period in which your assets are active.

Data handling is agreed for each ATLAS deployment and documented in the applicable customer agreement, data processing agreement and privacy information. Depending on the processing activity, T2K Group Limited may act as a data controller or as a data processor on behalf of the customer. The agreement defines the information processed, hosting arrangements, permitted access and each party's responsibilities.

The ATLAS interface supports distinct roles for viewing, operations, audit and administration. The exact authentication method, account lifecycle, administrator responsibilities and any organisation-specific access policies should be agreed for the production deployment.

Security architecture and control statements are subject to technical review and approval. For an accurate response covering your environment, assurance framework or procurement questionnaire, please contact the team so we can provide the current approved information.

Retention is agreed on a contract-by-contract basis to reflect the deployment, legal obligations and the customer's approved policies. Where T2K Group Limited acts as a data processor, retention and deletion are governed by the data processing agreement between T2K Group Limited and the customer.